faqs

Here you can find answers to some of the most common questions regarding this site.
[toggle title=”Do you guarantee that i will receive the Djarum black clove cigarettes delivery to United States, even after the banned in 2009?”]YES… We do guarantee your order will be deliver right to your door without any illegal issue, OR you can get a FULL REFUND later by PayPal, there is nothing to be worried [/toggle]

[toggle title=”Do you guarantee that no duty will be paid worldwide ?”]We cannot guarantee that no tax will be paid worldwide because some countries may occasionally apply the international postal regulations and standards.

But to UNITED STATES, there is no tax will be subject as long as for personal consumption[/toggle]

[toggle title=”Is it legal to resell cigarettes ordered from ClovesCigarettes ?”]No. This is against the law in any country of the world.[/toggle]

[toggle title=”Do you sell other brands of cigarettes in addition to those advertised at your site ?”]Not currently. The only brands we sell are shown on the Website.[/toggle]

[toggle title=”Are the cigarettes sold at ClovesCigarettes were all Genuine and Original ?”]The cigarettes sold at ClovesCigarettesare of the highest quality available on the market. We sell brands made in Indonesia & Worldwide top brand cigarettes. Please note that the images of the cigarette packs displayed on our website may slightly differ from the appearance of the actual packs, due to the fact that the manufacturer may change the designs from time to time.[/toggle]

[toggle title=”How can I find out my order status ?”]After you’ve placed your order at ClovesCigarettes you will be automatically notified by e-mail when we approve and ship your order. Please notice that we do not ship orders within 24 hours to give you a possibility to change or update your postal address and/or the order items. In such cases you must immediately send us an e-mail with your changes. Please enclose your order number when writing about changes in your order.[/toggle]

[toggle title=”Is there a minimum order ?”]No. The quantity of cigarettes that can be purchased at ClovesCigarettes is left to the discretion of customers who must be aware of the laws in force in their country and the sanctions they may incur.[/toggle]

[toggle title=”Can I make an order by telephone / fax ?”]Unfortunately no, you can only make it online.[/toggle]

[toggle title=”What payment methods are acceptable ?”]You can make a purchase in our store using Money Gram, Western Union, Bank Transfer and Paypal.[/toggle].